This Privacy Statement (“Privacy Statement”) describes the information that Quest of Heart Inc. collects about you; how we use and protect this information; and the choices you can make about how we use this information. Quest of Heart Inc. is committed to protecting your privacy and will not sell, rent or share your information in a manner that does not comply with this Privacy Statement.
Information Covered by This Statement
This Privacy Statement applies to information, including personal information, collected about you by Quest of Heart Inc. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified. Some questofheart.com pages may contain links to non-Quest of Heart Inc. sites. We are not responsible for the privacy policies of those sites. We recommend you review the privacy policies of each site you visit.
Information We Collect
We may collect information about you from a variety of sources, including information we collect from you directly; information we collect about you when you visit our sites, use our services; and information we collect about you from other sources (where permitted by law).
Information we collect directly from you:
We collect information directly from you when you choose to register with our site, participate in our offers and programs, purchase products from our site, make donation through the site, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
Name, email address, postal address.
Phone number or mobile number.
Payment information (such as a credit card).
Future communication preferences.
Information we collect when you visit our sites, use our services, or view our online advertisements:
Your browser type and operating system.
Web pages you view.
Links you click.
Site you visited before coming to our site.
Quest of Heart Inc. emails you open and/or forward.
Quest of Heart Inc. offers or links you connect to via emails.
Information we collect from other sources:
We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. The following are examples of information we may collect from other sources:
Name, postal address.
All of the information we collect about you may be combined to help us tailor our communications to you to maximize your experience with Quest of Heart Inc.
How We Use This Information
To provide offers, products and services. We use the information we collect to provide the products and services you request, to tell you about other products and services offered by Quest of Heart Inc., and to manage our sites and services.
The following are ways we may use the information we collect about you:
Enroll you in programs, or services you request.
To provide you with other services that we have offered to you
Create and manage your account.
Process payment for purchases or other services.
Protect against or identify possible fraudulent transactions.
Where permitted by law, provide you with customized, unsolicited offers and information about Quest of Heart Inc. products and services through postal mail.
Develop and provide advertising tailored to your interests.
Analyze the use of our products, services and sites.
Understand how you arrived at our site.
Determine the effectiveness of our advertising.
Enforce our Terms and Conditions and otherwise manage our business.
Your Choices & Access to Your Information
We give you choices about how we communicate with you.
Electronic and Mobile Communications.
We only send you promotional mobile or email messages if you provide us with your contact information and opt in to receive the messages. You can stop receiving promotional mobile and email messages from Quest of Heart Inc. by following the instructions provided in any such message you receive.
Where permitted by law, we may mail you unsolicited offers or product information that we believe is of interest to you. You can stop receiving promotional postal mail from Quest of Heart Inc. Promotional postal mail may contain opt out instructions, and you can stop receiving promotional postal mail from us by following those instructions.
How to Opt-In and Opt-Out of Communications
Our Site provides you the opportunity to opt-in and to opt-out of receiving communications from Quest of Heart Inc. To have your information removed from the Quest of Heart Inc. database, please contact us with your request online, by email or by phone as follows:
Click “Unsubscribe.” Each email we send you contains an “UNSUBSCRIBE” link at the bottom of the email. Open your email, click “UNSUBSCRIBE”, and follow the instructions on the screen to change your communication preferences
By phone. Call 1-912-383-#### and ask to be removed from future mailings.
PLEASE NOTE: If you choose to stop receiving promotional messages from us, we will honor your request. However, we will continue to send you service related communications and we may need to keep the information we have collected about you for record keeping, analysis or other reasons, to the extent permitted by law.
Cookies, Web Beacons and other Technologies
Web Beacons. Web beacons are small bits of code embedded in web pages or in emails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in e-mails to learn if messages have been opened, acted on, or forwarded. You can disable the ability of Web beacons to capture information by declining cookies.
Other Technologies. Examples of other technologies we may use to provide better service to you include:
Web Session Variables. Information that is passed from one web URL to another as you browse.
Browser plug-ins/add-ons. Additional web components that may need to be installed to enable certain web features on our sites. You have the option not to install these components.
Information Sharing, Service Partners and Affiliates
In general, we do not share personal information outside of Quest of Heart Inc. unless we have clearly asked for and obtained your explicit consent.
Situations where we may disclose your personal information
If Quest of Heart Inc. is sold to another company;
Where permitted by law, to protect and defend the rights and property of Quest of Heart Inc. (including enforcing our Terms and Conditions); and
When required by law, and/or public authorities.
Aggregated and non-personal information. We may share aggregated information that cannot identify you for general business analysis. For example, we may disclose the number of visitors to Quest of Heart Inc. sites or services.
User Generated Content
Some Quest of Heart Inc. sites enable users to submit their own content for contests, blogs, videos, and other functions. Please remember that any information you disclose becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information in a submission. Quest of Heart Inc. cannot prevent such information from being used in a manner that may violate this Privacy Statement, the law, or your personal privacy and safety. Quest of Heart Inc. is not responsible for the results of such postings.
We are committed to keeping personal information secure. We have appropriate technical, administrative and physical procedures in place to protect personal information from loss, misuse or alteration.
We limit access to personal information to those who have a business need. We keep personal information only for a reasonably needed amount of time.
When we provide your personal information to our third party service providers we require those companies to protect the information and to not use the information for any other purpose.
When we collect or transmit sensitive information such as a credit card number, we use industry standard methods to protect that information.
Please note that email may not be encrypted and cannot be considered a secure means of transmitting credit card numbers. Quest of Heart Inc. will never ask you to submit your credit card information via email.
Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided. This may include the US. When we do so, we transfer the information in compliance with applicable data protection laws.
We take steps to protect personal information no matter what country it is stored in or transferred to. We have procedures and controls as appropriate to help ensure this.
Children’s Online Privacy
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to participate in and monitor their online activity.
We do not intend to collect personal information from children under 13 online.
Contact us to find out how to obtain a copy of the information think your child may have provided to Quest of Heart Inc., to update the information, or instruct us to no longer contact your child.
If you have questions or concerns regarding your privacy, please contact Quest of Heart Inc. directly.
Changes to This Privacy Statement
We will post changes to this Privacy Statement and update the effective date when this Privacy Statement is updated. The changes will take effect as soon as posted.
Consumers With Disabilities
We are committed to world-class service for all of our guests. In compliance with the Americans With Disabilities Act As Amended and other state, local and provincial laws, we provide effective communication with our hearing-impaired customers and assistance for customers with any special need. Please let us know how we can accommodate you!
This site is owned and operated by Quest of Heart Inc. located in Douglas, Georgia 31533.
Last Updated: August 2011